Repair by mail

Send us the details.
We’ll guide the next step.

Start with a mail-in repair request. We’ll review your device information, then contact you with confirmation and instructions before you ship anything.

Please wait for our instructions

Submitting this request does not authorize a shipment. Do not mail your phone until we have confirmed the repair and provided shipping instructions. Contact us first if you have a question.

Mail-in address
EY Phone Repair
3655 Stirling Rd
Fort Lauderdale, FL 33312

This address is for mail-in repairs only. It is not a confirmed walk-in repair location. Please request confirmation and shipping instructions before sending a device.

  1. 1Send the request form with your contact and device details.
  2. 2Wait for us to reach you with confirmation and shipping instructions.
  3. 3Only ship after we provide instructions. We’ll discuss next steps for your repair directly.

Mail-in repair request

Tell us what you’re sending and how to reach you. This request is not a shipment approval or repair booking.